Blog


4 Insider Tips to Work as a Waiter in Sydney

Are you looking to kickstart your career as a waiter in Sydney? Whether you are new to the hospitality industry or an experienced professional looking for your next challenge, this guide will provide all the advice and information you need to maximise your chances of securing the perfect job today!   1. Research the Different […]

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5 Reasons Why Businesses Should Engage a Hospitality Agency

Hospitality agencies specialise in providing staffing solutions for the hospitality industry. They partner with caterers, event venues, and other hospitality businesses to find and place qualified candidates in a variety of roles, including front desk / concierge staff, wait staff, bartenders, baristas, chefs, kitchen hands and more. Some hospitality agencies, such as Clifford Wallace, provide […]

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RSA certificate – The Ultimate guide

The RSA certificate, also known as the Responsible Service of Alcohol (RSA), is mandatory for all front of house staff members in the hospitality industry. It is recognised by the Liquor Gaming and Racing board in Australia and provides compliance training for those who want to work in the industry, including bars, pubs, restaurants, hotels, […]

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The Kitchen Hand’s Complete Guide

1. Why a Kitchen Hand is an Important Part of the Hospitality Team   Kitchen hands are the unsung heroes of the kitchen. They clean dishes, pots and pans, and make sure that the kitchen cleaning process runs smoothly. Without them, the kitchen would not function. In this guide, we will explore what kitchen hands […]

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Function Waiter: The Essential Role in Sydney’s Event Scene

1. Exploring a Career as a Function Waiter: Day-to-Day Tasks and Opportunities   Today, we will be exploring what it’s like to work as a function waiter and what their day-to-day tasks involve. “I wake up every morning excited to go to work and see what today has in store for me. I love the […]

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A typical day as a bartender in Sydney

1. Celebrating 25 Years of Elite Bartending with Clifford Wallace   Over the last 25 years, Clifford Wallace has been the birthplace of exceptional bartending talent. We’ve dedicated ourselves to crafting skilled, white-jacketed bartenders who have proudly served prestigious clients and enriched Sydney’s vibrant events scene. Whether it’s a grand event or a private gathering, […]

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How to keep our hospitality staff engaged and retained?

1. Evolving Performance Management: Beyond Traditional Approaches To be the best and to continue to grow, hospitality agencies must do more than just hire and reward the top performers. Traditional, “tried-and-true” performance management strategies may surprise you in this regard. The all-too-common Annual Performance Review in today’s labour market isn’t enough to evaluate staff efficiently […]

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Top Food Trends in Catering for 2024

In the ever-evolving landscape of the hospitality industry, staying ahead of trends is crucial. At Clifford Wallace Agency, we’ve collaborated with industry experts to identify the key food trends catering to the changing needs of consumers and businesses alike for 2024. From sustainability to tech-driven solutions, let’s delve into the trends that are set to […]

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Micro events are popping up all over the place!

Have you seen a cute grazing table set up on the beach or on the grass at your local park?  Micro-Mitzvahs, micro-Christmas, micro-weddings, and even simple micro-life-celebrations are emerging. Is this the new normal for the recently hard-hit event industry? The goal is to replicate the excitement and design of a large-scale event. Today’s event planners […]

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Hospitality is making its great comeback

1. Introduction   Just as we are starting to see a rebound in bookings, a new challenge emerges: staffing the events. Finding and retaining employees is proving to be this year’s most difficult task. How serious is this issue? During the pandemic, The World Travel and Tourism Council predicted that 121 million of the world’s […]

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In the spirit of reconciliation Clifford Wallace Agency acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.